Returns
We regret
that any edible products cannot be returned once purchased. All sales
are final and all charges from those sales are nonrefundable. There will be
absolutely NO REFUND.
60 Day Warranty on Cake Printing System - No warranty outside of USA.
General
Payment Provisions
American Express / Discover Card / Master Card / PayPal / Visa for Domestic Orders (US only). For your protection,
we ship only to your credit card's verified billing address.
Wire Transfer or PayPal will be requiring for
all International Orders, unless other arrangements have been approved.
Freight
All prices
are FOB City of Los Angeles, CA. We select the most cost effective method of
delivery for your order. If you require special delivery, please request it
when you place or send your order.
Claims for
Shortages & Arrives Damaged
All shortages must claims
with the first 3 days of arrival. If merchandise arrive damaged: it is best to
REFUSE it back to the carrier attempting delivery. If you accept the package
make sure it is noted on the carrier's delivery record in order for "EdibleSupply"
to file a damage claim. Save the merchandise AND the original box and packing
it arrived in, notify "EdibleSupply" immediately to arrange for a carrier
inspection and a pick up of damaged merchandise. If you do not notify "EdibleSupply"
of damaged goods within the first 3 days of arrival, our regular return policy
will override any claim of damage, and will fall under all current
manufacturer restrictions. Call 1-909-979-2116 to arrange for carrier
inspection and a pick up of damaged merchandise.